Privacy Policy

Our website address is: https://bhopalagtech.com/

 

Effective Date: December 26, 2025

At Agtech Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cooling solutions, including sales, installation, repair, and maintenance services.

1. Information We Collect

To provide you with reliable and energy-efficient cooling solutions, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and physical address for onsite installations and repairs.
  • Service Details: Information about your AC units (e.g., Cassette, Window, or Split), water coolers, service history, and specific cooling requirements.
  • Usage Data: Information on how you use our website, including IP addresses and browsing behavior, to improve our online experience.

We retain this information only as long as necessary for service delivery (e.g., 7 years for warranty records) or legal obligations, after which it is securely deleted.

2. How We Use Your Information

We use the information we collect to:

  • Deliver Services: Schedule professional site visits, perform repairs, and provide expert piping and installations.
  • Customer Support: Respond to your inquiries and provide technical assistance.
  • Genuine Parts & Warranty: Track the use of genuine spare parts and manage warranty claims.
  • Updates & Promotions: Send you service reminders or information about energy-efficient upgrades. You can opt-out at any time by replying "STOP" to emails or contacting us.

3. Data Protection and Security

We implement robust security measures, including encryption and access controls, to maintain the safety of your personal information. Your data is only accessible to a limited number of authorized technicians and staff members—such as our seasoned HVAC&R professionals—who are required to keep the information confidential under strict non-disclosure agreements.

4. Sharing Information with Third Parties

Agtech Services does not sell, trade, or otherwise transfer your personal information to outside parties, except in limited cases:

  • To fulfill service requests (e.g., coordinating with trusted partners for equipment delivery).
  • To comply with legal requirements, protect our rights, or prevent fraud.

We carefully vet any third parties and ensure they adhere to similar privacy standards.

5. Cookies

Our website may use "cookies" to enhance your experience, such as remembering your preferences. You can choose to set your web browser to refuse cookies, though some site features (e.g., quote forms) may not function properly as a result. For more details, see our Cookie Policy (forthcoming).

6. Children's Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children.

7. Your Consent and Rights

By using our website or services, you consent to this Privacy Policy. You have the right to access, update, or delete your information—contact us to exercise these rights. We may update this policy periodically; changes will be posted here with the revised effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please reach out:

Agtech Services

Thank you for trusting Agtech Services with your cooling needs.